Refunds are only available before or during the first week of scheduled classes under specific conditions.

If a student makes payment but never attends class, they are allowed a full refund as long as the request is received before or during the FIRST week of scheduled classes [in writng, via email: toefl.live.online@gmail.com].

Once the first week of scheduled classes has ended, no refunds will be given [full or partial].

If a student attends the first week of classes [one or both classes] and desires a refund, they may request a partial refund in writing via email: [toefl.live.online@gmail.com]. The refund would be reduced by the cost of one week of classes.